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Refund Policy

Effective Date: 1st July 2023

This refund policy outlines the conditions under which Santa Prasad may issue refunds and is applicable to individuals who have purchased any course or program from Stock Engineering. By purchasing the program, you agree to this policy and its terms.

Refund Period:

Customers are entitled to cancel their purchase and request a full refund within seven (7) calendar days from the date of purchase. The day of purchase is considered day one.

Refund Request:

To request a refund, the customer must contact the Stock Engineering support team within the specified refund period. Requests must be made by emailing support@stockengineering.in with the subject line “Refund Request – Program” or via the contact options available on our website.

Information Required:

Refund requests must include:

- Full Name

- Email Address associated with the purchase

- Phone Number associated with the purchase

- Order Number / Transaction ID and payment receipt

- Date of Purchase

- Reason for refund request

Processing Refunds:

Upon receiving a valid refund request within the eligible period, we will verify the details and process the refund through the original payment method within ten (10) business days. Stock Engineering is not responsible for delays caused by the payment provider.

Termination of Access:

Once the refund is processed, the customer’s access to the program will be immediately terminated. Any use, reproduction, or distribution of course content after refund will result in legal action for copyright infringement.

Non-Refundable:

Refund requests made beyond the seven (7) day period will not be honored. Also, any third-party expenses or tools purchased alongside the program are not eligible for refunds from Stock Engineering.

Changes to Refund Policy:

Stock Engineering and Santa Prasad reserve the right to modify this policy at any time without prior notice. Updated terms will be posted on the official website and become effective immediately. Customers are encouraged to review this policy periodically.

Contact:

If you have questions about this policy, please contact our support team at connect@stockengineering.in.